Telephone Preference Service
The free opt out service enabling you to record your preference on the official register and not receive unsolicited sales or marketing calls.
This free service gives you the opportunity to opt out of receiving unsolicited calls. Once registration is complete telemarketers are legally bound not to call you.Find out more
WHY SHOULD I
register?
Tell us about it. We're happy to handle your complaint and it will be included in our regular report to the Information Commissioner's Office.Find out more
I WANT TO MAKE A
complaint
The Telephone Preference Service is a free service which enables you to join the official register to opt out of unsolicited sales and marketing calls.Find out more
WHAT IS
TPS?
What is Corporate TPS?

The Corporate Telephone Preference Service (CTPS) is the central opt out register whereby corporate subscribers (see definition below) can register their wish not to receive unsolicited sales and marketing telephone calls to either all their organisation's telephone numbers, or to certain numbers. It is a legal requirement that companies do not make such calls to numbers registered on the CTPS.

It takes 28 days for the registration to become fully effective.

If you register any of your telephone numbers you need to be aware that you may not receive unsolicited telephone calls from other organisations which you and your colleagues may find useful and would be interested in receiving.

For information on the Regulations which dictate this new legal requirement please visit Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2004 by clicking here.

We suggest you visit the Information Commissioner's Office website for their guidance on the Regulations here.

What are the implications for registering your organisation's telephone number?

Before you register you should be aware of the fact that registering may well prevent your organisation from receiving information which your colleagues would really like to have - thereby preventing your organisation from hearing about relevant and worthwhile opportunities.

If you are registering your organisation's phone numbers on to the Corporate TPS, you must be authorised to do this on behalf of your organisation. If you are registering a range of telephone numbers, please make sure you gain the relevant authorisation from each area of your company (ie, one part of your organisation may wish to receive unsolicited sales and marketing telephone calls, but another department may wish to opt out of receiving such calls).

Who can register?

A corporate subscriber includes corporate bodies such as a limited company in the UK, a limited liability partnership in England, Wales and Northern Ireland or any partnership in Scotland. It also includes schools, government departments and agencies, hospitals, PLC's and other public bodies.

What if I want to register my home number?

You can continue to register your residential telephone number on the Telephone Preference Service. The Telephone Preference Service (TPS) is a central opt out register whereby individuals can register their wish not to receive unsolicited sales and marketing telephone calls. The term individual under English law includes sole traders and except in Scotland partnerships as well as consumers at residential addresses.

How long will it take to become effective?

Once a number has been registered it will become effective in 28 days.

Is there any charge for registering?

No, it's free to register on the CTPS.

Who pays for CTPS?

No money is received from the Government to run the CTPS, the direct marketing industry pays for it by purchasing the CTPS data file.

Do I need to renew my subscription with the CTPS?

Yes, each year we will e-mail you notification of how to renew. The process is simple and will only take a minute. Failure to renew will result in your number(s) being removed from the CTPS data file.*

* This only applies to numbers registered on the Corporate TPS. There is no need to renew if you are registered on the TPS.

Stop those unwanted sales and marketing calls. It's a free service and only takes a minute.
Register
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