Telephone Preference Service
The free opt out service enabling you to record your preference on the official register and not receive unsolicited sales or marketing calls.
This free service gives you the opportunity to opt out of receiving unsolicited calls. Once registration is complete telemarketers are legally bound not to call you.Find out more
WHY SHOULD I
register?
The Telephone Preference Service is a free service which enables you to join the official register to opt out of unsolicited sales and marketing calls.Find out more
I WANT TO MAKE A
complaint
Tell us about it. We're happy to handle your complaint and it will be included in our regular report to the Information Commissioner's Office.Find out more
WHAT IS
TPS?
Silent Calls

Silent calls are generated from the use of 'automated diallers'. When these are incorrectly set, more numbers are dialled than there are operators available to take the calls. If the purpose of the call was to sell you a product or service, then registering on TPS will reduce these.
However companies use automated diallers for things such as debt collection, market research etc. and TPS will not reduce these. Please see the Guidance Notes which the Information Commissioner's Office have produced - Privacy and Electronic Communications (EC Directive) Regulations 2003 and the Ofcom website

http://consumers.ofcom.org.uk/tell-us/telecoms/privacy/silent-call/

If you want to reduce these types of calls there is a separate service called Silent CallGard. You can register with them by calling 0844 3722325.

Stop those unwanted sales and marketing calls. It's a free service and only takes a minute.
Register
Tell us about your experiences and we'll be happy to let you know how we can help.
Complaints