Telephone Preference Service
The free opt out service enabling you to record your preference on the official register and not receive unsolicited sales or marketing calls.
This free service gives you the opportunity to opt out of receiving unsolicited calls. Once registration is complete telemarketers are legally bound not to call you.Find out more
WHY SHOULD I
register?
The Telephone Preference Service is a free service which enables you to join the official register to opt out of unsolicited sales and marketing calls.Find out more
I WANT TO MAKE A
complaint
Tell us about it. We're happy to handle your complaint and it will be included in our regular report to the Information Commissioner's Office.Find out more
WHAT IS
TPS?
Commercial alternatives to TPS, Bogus TPS & scams

Commercial alternatives to TPS

The TPS is the only official UK 'do not call' register for opting out of live telesales calls. The TPS register is established and supported by legislation. Organisations which want to make live telesales calls in the UK are legally required to screen their sales lists against the TPS list.

There are other companies that offer a commercial alternative to the TPS and may charge for their service. However organisations making live telesales calls are not legally obliged to check against any of these alternative registers. The TPS and Ofcom are not affiliated with any of these organisations. If you choose to explore these commercial alternatives, it is advisable to make sure you understand exactly what services they are offering you and any applicable charges.

Bogus TPS & Scams

We are aware of a number of organisations that call people claiming to be the Telephone Preference Service (TPS) and try to charge consumers for registration. It is FREE to sign up to the TPS register. We will never contact you requesting payments or credit card details. Once an individual's telephone number is on the TPS, it will remain on it and there is no need to update your registration.

If you suspect that you have been contacted by a fraudulent organisation, then you can contact Action Fraud to report your concerns. http://www.actionfraud.police.uk/

If you have any information on these types of companies (phone number, web address), please send details to tps@dma.org.uk

Already registered with an alternative TPS service?

If you have already signed up and paid for a commercial alternative to TPS by mistake, don’t worry you can still take action.

You have the right to cancel your order from the moment you place your order until 14 working days from the day after you enter into the contract for the provision of the service or from the day you receive your goods. Businesses are required by law to comply with this right to cancel.

For more help and advice or if you have trouble obtaining a refund, please contact your local Trading Standards office.

Stop those unwanted sales and marketing calls. It's a free service and only takes a minute.
Register
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