Telephone Preference Service
The free opt out service enabling you to record your preference on the official register and not receive unsolicited sales or marketing calls.
This free service gives you the opportunity to opt out of receiving unsolicited calls. Once registration is complete telemarketers are legally bound not to call you.Find out more
The Telephone Preference Service is a free service which enables you to join the official register to opt out of unsolicited sales and marketing calls.Find out more
Tell us about it. We're happy to handle your complaint and it will be included in our regular report to the Information Commissioner's Office.Find out more
Bogus TPS Calls

Unregulated commercial suppression services, those making exaggerated claims and those operating fraudulently are not limited to the companies listed below.

It has come to our attention that some of these companies continually change their names. Please be aware of these companies and just because they are not listed here does not mean that they are legitimate. TPS is the official opt out register and registration is FREE.

The Telephone Preference Service is completely free to consumers.

TPS will not call a subscriber of the service to ask for personal details or payment to complete a registration.

If you have registered via the web and have received an e-mail confirmation and clicked on the attached link, that's it! Your number will be registered for FREE with TPS.

We will not contact you again in relation to your registration (unless you have number(s) registered with the Corporate TPS, where we will contact you annually by email to renew your subscription - this is still a free service).

If you do receive a call from someone claiming to be from the TPS or a similar sounding organisation, asking for personal information or charging you for this service, our advice is to not pay or give them any personal details, it is most likely a scam.

We are aware of a number of organisations that call from overseas, possibly India claiming to be TPS or affiliated with TPS or BT. They ask for your credit card details to complete a registration to stop unwanted calls. They often claim that you previously gave your permission for this call. This is a scam. Never give out your credit card details over the phone.

The names of some of these organisations, given to us by consumers are:

Alien Touch
SAIS Corp Ltd
Icon Global Services
IG Services
Biztek (or Bisdek) Telecomms
Consumer Advice Bureau

- our advice is NOT to pay them.

Beware of Unregulated Companies Charging For Their Service!

There are other companies that are not necessarily scams but they are not TPS. They usually claim to offer a similar or even an enhanced service to TPS.

They make exaggerated claims about the effectiveness of their service and may even suggest that TPS does not work.

Some of these companies are listed below:

CPR Global (previously known as the Call Prevention Registry)

Opt Out UK

Anti Marketing Group

The Advertising Protection Agency (TAPA)

Stop Unwanted Calls

No More Marketing

The Nuisance Call Registry

IPC Intelligent Protection For Consumers

Call Prevention Service

Secure Telephone Service

AKA Silver Linings

Stop Comm

Stop Box

Telephone Restriction Services

Telephone Blocking Services

Call Blocking Services (CBS)

Cold Call Registry

Telephone Preferencing Company (TPC)

The Nuisance Prevention Service
AKA . Nuisance prevention Agency
AKA . Nuisance 2 Aware

Home Guard Direct Data Security

Cold Call Elimination Team

Telecom Preference Service

Stop These Calls

Telephone Preference Blocking Service

Call Preference Service

Call Prevention Service

Call Blocking Registry

Telecom Protection Service

All of the above are commercial organisations, all of which charge consumers for a service that is unregulated, some make it clear that they charge whilst others don't and will call later asking for payment.

TPS is the only official Opt Out service that companies are required to abide by under the UK law and that is regulated by Ofcom. the UK Telecoms regulator and enforced by the Information Commissioners Office (ICO). If you have registered with any of the above companies or feel that you were misled into thinking that they were associated with the Telephone Preference Service (TPS) please raise your concerns with the company directly or your local Trading Standards as appropriate. You may also wish to raise your concerns with your local Trading Standards if your experience of the effectiveness of the service for which you have paid any of these companies doesn.t reflect the claims made on the respective website.

The Advertising Standards Authority (ASA) expects that all advertising online is legal, decent, honest and truthful, If you feel that any of the claims made on the websites of the companies listed above fails to comply with the ASA guideline you may wish to raise your concerns with the ASA directly

If you have any information on these types of companies (phone number, web address), please send details to

Stop those unwanted sales and marketing calls. It's a free service and only takes a minute.
Tell us about your experiences and we'll be happy to let you know how we can help.