What is TPS?

The Telephone Preference Service (TPS) is a central opt out register whereby individuals can register their wish not to receive unsolicited sales and marketing telephone calls. It is a legal requirement that companies do not make such calls to numbers registered on the TPS.

The original legislation was introduced in May 1999. It has subsequently been updated and now the relevant legislation is the Privacy and Electronic (EC Directive) Regulations 2003.

Who can register?

The term individual includes consumers at their residential address, sole traders and, except in Scotland, partnerships.

How long will it take to become effective?

Once a number has been registered it will become effective in 28 days.

Is there any charge for registering?

No, it's free to register on the TPS.

Who pays for TPS?

No money is received from the Government to run the Service, the direct marketing industry pays for it.

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