I submitted a complaint to TPS regarding an unsolicited call I have received despite being registered on TPS for more than 28 days. What action have you taken?

All complaints received will be acknowledged and processed by our complaints team. We will write to the organisation involved asking for an explanation of why it has called a TPS registered number and request that it removes the number from its call lists. As the TPS has no enforcement powers, we will pass all the complaints received over to the Information Commissioner's Office (ICO), who are the UK independent supervisory authority reporting directly to the UK Parliament. It is the ICO's responsibility to look at non-compliant organisations and take appropriate action. If you wish to follow up on a complaint you have made, please contact the ICO directly. Their details can be found under the useful links section of the website.

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