The Telephone Preference Service is completely free to consumers.
TPS will not call a subscriber of the service to ask for personal details or payment to complete a registration.
If you have registered via the web and have received an e-mail confirmation and clicked on the attached link, that's it! Your number will be registered for FREE with TPS.
We will not contact you again in relation to your registration (unless you have number(s) registered with the Corporate TPS, where we will contact you annually by email to renew your subscription - this is still a free service).
If you do receive a call from someone claiming to be from the TPS or a similar sounding organisation, asking for personal information or charging you for this service, our advice is to not pay or give them any personal details, it is most likely a scam.
We are aware of a number of organisations that call from overseas, possibly India claiming to be TPS or affiliated with TPS or BT. They ask for your credit card details to complete a registration to stop unwanted calls. They often claim that you previously gave your permission for this call. This is a scam. Never give out your credit card details over the phone.
The names of some of these organisations, given to us by consumers are:
SAIS Corp Ltd
Icon Global Services
Biztek (or Bisdek) Telecomms
Consumer Advice Bureau
- our advice is NOT to pay them.
All of the above are commercial organisations, all of which charge consumers for a service that is unregulated, some make it clear that they charge whilst others don't and will call later asking for payment.
TPS is the only official Opt Out service that companies are required to abide by under the UK law and that is regulated by Ofcom. the UK Telecoms regulator and enforced by the Information Commissioners Office (ICO). If you have registered with any of the above companies or feel that you were misled into thinking that they were associated with the Telephone Preference Service (TPS) please raise your concerns with the company directly or your local Trading Standards as appropriate. You may also wish to raise your concerns with your local Trading Standards if your experience of the effectiveness of the service for which you have paid any of these companies doesn.t reflect the claims made on the respective website.
The Advertising Standards Authority (ASA) expects that all advertising online is legal, decent, honest and truthful, If you feel that any of the claims made on the websites of the companies listed above fails to comply with the ASA guideline you may wish to raise your concerns with the ASA directly http://www.asa.org.uk/Contact-us.aspx
If you have any information on these types of companies (phone number, web address), please send details to email@example.com