Telephone Preference Service
The free opt out service enabling you to record your preference on the official register and not receive unsolicited sales or marketing calls.
This free service gives you the opportunity to opt out of receiving unsolicited calls. Once registration is complete telemarketers are legally bound not to call you.Find out more
WHY SHOULD I
register?
The Telephone Preference Service is a free service which enables you to join the official register to opt out of unsolicited sales and marketing calls.Find out more
I WANT TO MAKE A
complaint
Tell us about it. We're happy to handle your complaint and it will be included in our regular report to the Information Commissioner's Office.Find out more
WHAT IS
TPS?
Welcome
We are the Telephone Preference Service

The Telephone Preference Service (TPS) is a free service. It is the official central opt out register on which you can record your preference not to receive unsolicited sales or marketing calls. It is a legal requirement that all organisations (including charities, voluntary organisations and political parties) do not make such calls to numbers registered on the TPS unless they have your consent to do so.

Organisations with which you have an ongoing relationship, for example those who regard you as a customer, (or in the case of charities - a donor) may well gather your consent during the early stages of your relationship with them and will therefore be entitled to call you even if your number is registered on TPS, unless you have previously told them specifically that you object to them calling you for marketing purposes.

The TPS can accept the registration of mobile telephone numbers, however it is important to note that this will prevent the receipt of marketing voice calls but not SMS (text) messages. If you wish to stop receiving SMS marketing messages, please send an 'opt-out' request to the company involved.

As TPS registration only prevents marketing calls, organisations will still be able to call you for the purposes of genuine market research.

Top news
Bogus TPS Calls
Be wary of people calling you claiming to be from the Telephone Preference Service asking for payment to complete your registration. TPS is a FREE service. Find out more
Silent Calls
If you are receiving silent calls, this is where upon answering the phone there is nothing but silence, then registering with TPS may reduce these. Find out more
Unsolicited Text Messages
Whilst registration with the TPS cannot prevent the receipt of unsolicited text messages (SMS) you can find useful information on how to deal with such messages here. Find out more
Stop those unwanted sales and marketing calls. It's a free service and only takes a minute.
Register
Tell us about your experiences and we'll be happy to let you know how we can help.
Complaints